The technician was friendly, professional, and knowledgeable and discussed all the options with me. After getting informed, my wife and I made the decision to replace the tank. It only took about 4 hours from the technician’s arrival to getting brand new tank and hot water again in the house. He even needed to drag the old tank out of the house full of water due to a drain issue with the old tank. I would recommend Santon Plumbing and Heating to anyone for their heating and/or plumbing needs.